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Sprinklr is a comprehensive customer experience management (CXM) platform that helps businesses manage social media, marketing, advertising, customer care, and analytics in one unified solution. Built for large enterprises, Sprinklr offers robust tools for social listening, social media management, and customer engagement across more than 30 digital channels, including social networks, messaging platforms, blogs, and forums. Its AI-powered platform enables businesses to track brand mentions, monitor customer sentiment, analyze competitors, and deliver personalized customer service.
Sprinklr’s unified platform allows teams to collaborate and manage marketing campaigns, customer support, and public relations efficiently. With features like automated workflows, custom reporting, and real-time analytics, businesses can gain valuable insights into customer behavior, enhance customer engagement, and optimize their strategies. Sprinklr integrates with major enterprise systems, such as Salesforce and Microsoft Dynamics, offering a scalable solution for businesses aiming to improve customer experience and drive brand loyalty.
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