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Gainsight is a comprehensive platform designed to enhance customer success, product experience, and community management for businesses of all sizes. By centralizing customer data, Gainsight enables organizations to model and analyze customer relationships, facilitating proactive engagement and retention strategies. The platform offers features such as AI-powered customer insights, automated workflows, and in-app engagements to drive user adoption and satisfaction. Additionally, Gainsight provides tools for building customer communities and delivering on-demand education, fostering a holistic approach to customer experience.
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