Freshchat
Customer wow starts with a chat.

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Freshchat, developed by Freshworks, is an AI-powered omnichannel messaging platform designed to enhance customer engagement and support. It enables businesses to interact with customers across various channels, including websites, mobile apps, and social media platforms, through live chat and chatbot solutions. The platform offers features such as a unified agent workspace, proactive customer engagement tools, and analytics to monitor team performance and customer satisfaction. With its AI-driven bots, Freshchat provides 24/7 support, allowing customers to find answers quickly and efficiently.

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Pricing

  • Subscription-based, per agent per month

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