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Customer Thermometer is an email feedback survey solution designed to help businesses gather actionable customer insights with minimal effort. By embedding one-click surveys directly into emails, support tickets, or invoices, it enables recipients to provide feedback instantly without navigating to external links. This approach significantly enhances response rates, often exceeding 80%, and allows organizations to address customer issues in real-time, thereby reducing churn and fostering positive reviews. The platform offers customizable survey icons, real-time reporting, and seamless integrations with leading software platforms such as Salesforce, Microsoft, Google, ServiceNow, MailChimp, Zendesk, ConnectWise, Kaseya, and Datto. Additionally, Customer Thermometer ensures compliance with GDPR requirements, making it a reliable choice for businesses aiming to improve customer satisfaction and loyalty.
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- Customer Thermometer offers tiered subscription plans based on the number of responses per month, catering to various business needs.
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