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Bazaarvoice is a customer review and user-generated content (UGC) platform designed to help brands and retailers capture, curate, and distribute authentic customer feedback. With an emphasis on building trust, Bazaarvoice helps businesses amplify their online presence by leveraging reviews, ratings, and other forms of user-generated content. The platform supports a wide range of content types, including text reviews, images, and videos, enabling businesses to engage customers more meaningfully across websites, social media, and product pages.
Bazaarvoice's suite of tools offers robust analytics and moderation capabilities, ensuring that businesses can maintain high-quality, relevant content while complying with industry standards and regulations. It allows businesses to collect customer opinions across multiple channels—such as email, SMS, social media, and the Bazaarvoice network—and seamlessly integrate this content into marketing campaigns. With an emphasis on enhancing conversion rates and brand trust, Bazaarvoice helps companies make data-driven decisions to improve customer experiences and loyalty.
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- Subscription-based; pricing depends on the scope of services and scale of the business.
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