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Tidio is a comprehensive customer service platform that integrates live chat, chatbots, and help desk functionalities to enhance customer engagement and support. Designed for businesses of all sizes, Tidio enables real-time communication with website visitors, automates responses to common inquiries, and streamlines ticket management. Its AI-driven chatbot, Lyro, can handle up to 70% of customer queries across multiple channels and languages, allowing support teams to focus on more complex issues. Additionally, Tidio offers customizable automation flows, detailed analytics, and seamless integration with various e-commerce platforms and third-party applications, facilitating improved customer satisfaction and increased sales.
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- Tidio offers tiered subscription plans to accommodate various business needs.
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